SAN DIEGO, Jun. 13 /ParkingToday/ — The city of Los Angeles operates approximately 40,000 parking meters citywide and decided that they needed to replace 10,000 meters. In May of 2010, the city of LA entered into a 3 year lease to own program with the IPS Group, based in San Diego, California. The lease program allows the city to pay IPS with the increased revenue generated by the new meters rather than having a large initial outlay of capital. For the city of Los Angeles this proved to be a wise investment. The city expected a yearly net increase of $3 million based on only 6 months of use.

The IPS meters uniquely provide a credit card enabled single-space meter mechanism which retrofits into your current on-street parking meter housing. In addition, the IPS meter offers multiple payment options (coins, credit card, smart card, etc.), access to real-time data, solar-power technology, and a comprehensive web-based management system.

“We looked to IPS as the only company able to bring about the quick implementation utilizing the existing poles and meter housings,” said Dan Mitchell, Sr. Transportation Engineer for the City of LA. Changing a meter from the existing system to a new IPS solar powered meter can take as little as 5 minutes, which allowed the city of Los Angeles to change 10,000 meters in just 13 weeks with only 12 staff members.

After only having the meters installed for 6 months, the Los Angeles Department of Transportation released a report regarding the success of the new installation while at the same time recommending installing an additional 10,000 IPS meters. This is not only due to the incredible increase in revenue (a nearly 50% increase on average) but also a tremendous increase in reliability and customer usability.

Mr. Mitchell complemented IPS’ quality, “The City of Los Angeles went from as low as 85% uptime to over 99% uptime (in regards to meter availability).” This is due in part to the ability of individual meters to send a text message via the wireless network directly to technicians when there is a problem. The repair team can target only the mechanisms that need repairs and, if the meter cannot be repaired on site, then the mechanism can be exchanged and taken back to be repaired. The parking space has little or no down time. The city also implemented a new enforcement policy requiring payment at the new meters even if one form of payment is unavailable, which eliminated the motivation to jam meters in order to park for free.

Due to the limited down time, the multiple forms of payment (credit cards now account for more than 1/3 of revenue) and the ease of use by the customer, Los Angeles has seen a 75% reduction in contested meter citations and a 50% drop in complaints to the city’s meter hotline. Customers want to pay and now have multiple ways of accomplishing that, meaning that only the true scofflaws will try to beat the system.

Los Angeles has also been able to go “green” by using IPS meters. The use of solar powered meters has lowered the maintenance costs and eliminated the disposal of over 40,000 batteries annually by switching to IPS.

The installation of an additional 10,000 meters, now nearing completion, is expected to have a net revenue increase of $500,000 for the city. In a little more than a year, Los Angeles has increased usability; seen a tremendous downturn in complaints and contested citations; has gone green; and with the total 20,000 meters expects to see a net revenue increase of $3.5 million.

242263~|ips-icons~|ips-City~|

Smart Cities

SMART TECH & IoT

Smart Parking is a critical facet of Smart Cities

TRUE INTEGRATION

All services connected to one backend system

CLOUD INFRASTRUCTURE

Computing capacity, flexibility, and scalability

ENVIRONMENTAL SUSTAINABILITY

Paperless, solar power, upcycling, and more

DATA ANALYTICS

All you need to know from all your sources

4G LTE TECHNOLOGY

The fastest wireless connection on the market

Products & Solutions

SINGLE-SPACE METERS

Creators of the first smart Single-Space Parking Meter. Continual innovation ensures IPS meters are still unmatched...

MULTI-SPACE PAY STATIONS

Upgradeable, future-proof, and most flexible and comfortable user experience on the market...

ENFORCEMENT MANAGEMENT

Born in the cloud without issues that accompany old technologies, IPS provides flexible, scalable, and powerful enforcement solutions...

DATA MANAGEMENT SYSTEM

Measure user trends, drive demand-based pricing, and seamlessly integrate your entire parking network...

VEHICLE DETECTION SENSORS

Highly accurate, configurable to any parking environment and can be installed in minutes...

PAY STATION UPGRADE KITS

Save money, reduce waste, and maximize existing infrastructure by upgrading to the latest Smart Parking technology..

PERMIT MANAGEMENT

Full lifecycle permitting with custom customer-facing website to select, pay, and manage permits...

FULLY INTEGRATED SMART PARKING ECOSYSTEM

Apps and Services

PARK SMARTER™

Manage the parking experience on a smartphone

CONTACTLESS TECHNOLOGY

Convenient, secure, safe, and reliable

THIRD PARTY INTEGRATION

Streamline operations, improve efficiencies

IN-VEHICLE PAYMENT

Easiest way for drivers to pay for parking

MY PARKING RECEIPT™

Simplest way to manage parking expenses

PAYMENT PROCESSING

Saving IPS clients thousands of dollars per month

SMART COLLECTION

Access collection data anytime, anywhere

Resources

BROCHURES

Read about our Apps & Services, Infographics, Products & Solutions, and Quick Guides...

CASE STUDIES

Real cities, agencies, colleges and universities - real success stories...

VIDEOS

Got a minute? Short IPS videos will change the way you see parking...

FAQs

Quick answers to common questions...

Newsroom

NEWS

When IPS hits local and national news...

BLOG

The latest smart parking updates...

PRESS RELEASES

What’s new and coming soon for IPS Group...

COMPANY PROFILE

PATENTS

IPS MANAGEMENT TEAM

AWARDS

PCI CERTIFICATION &
COMPLIANCE

ENVIRONMENTAL &
GREEN INITIATIVES

EVENTS

CAREERS