CAREERS

Department: Engineering/Research & Development
Location: San Diego, California

A skilled engineer with both database and software engineer skills along with a strong understanding of networking and server performance. IPS Group Parking Systems require skills in many fields and require skilled engineers to work with a wide variety of loT technologies. Such as communications: Cellular and low power RF such as NFC and BLE, IP protocols, security, encryption, local devices: credit card readers, printers, displays and a number of coin validation and sensors. Will work with industrial design, PCB design, head-end systems. Must be skilled at debugging and solving hard performance and communications problems quickly.

Essential Duties

• Design, build, maintain and enhance server software
• Proficiency in C# and .net programming including .net framework, standard and core.
• Proficient with Windows Services
• Understand the current architecture, and adapt it as necessary
• Streamline for the ideal user experience
• Overall a very experienced Microsoft Developer, must have the ability to rapidly prototype projects
• Create new ideas and implement new technology to the team
• Participates in projects that develop new intellectual property and ensure security policies, requirements, best practices, etc. are applied.
• Develop efficient, standardized code that is well commented and documented
• Familiarity with Atlassian suite of products (Jira, Agile, Confluence)
• Experience with GIT distributed version control systems

Qualification, Skills and Experience

• Expert level skills in the following areas
  • C#, JavaScript, CSS and .NET
  • Advanced design principles and practices
  • Relational Database skills and performance
  • NoSQL Database skills is a plus
  • Windows OS and services
  • Communications, TCP/IP networking
  • Server performance, fault tolerance and scale
• Git Repository
  Atlassian tools: Jira, Confluence, Bitbucket
• Good experience working with both structured and unstructured data sources
• Proactive flexible individual with high energy and excellent communication skills
• Microsoft SQL Server
• Deployment and software versioning
• Responsive design implementation
• Core, MVC, Entity Framework, REST APls
• Design, write, test, and ship enterprise software
• Understand the business to the point you can abstract an explicit requirement into a future- proof solution
• Find new ways to make us more efficient
• Able to work independently or collaboratively and efficiently meet schedules
• Excellent communications: oral, written, presentation and interpersonal
• Able to promptly answer support related email and other electronic communications
• Must respond proactively to training, technical support and customer service needs in line with company guidelines
• Must be self-motivated, detail-oriented and organized

Education & Experience

• BS in Computer Science, 10+ years of software systems design & implementation
• Must have experience with client and server systems
• Must have experience with service-oriented architecture
• Must be able to show or describe previous work as well as level of involvement in these projects
• Must be a hands-on developer with skills in helping and working with others

Physical Demands, Equipment, and Machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Sitting, standing, walking, lifting, and storing supplies and materials throughout the day could be typical of this position. Performing work on a desktop or laptop computer requiring manual dexterity to operate keyboards, fax machines, calculators, photocopying equipment, cell phone and multi-line phone could be typical of this position.

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

The position is in an office. The environment is clean and typically free from dust and hazardous materials. This indoor environment is temperature controlled. Occasional travel may be required.

Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts JPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason.

Furthermore, they do not establish a contract for employment as this is an “AT-Will” employer.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity/Affirmative Action Employer—M/F/D/V

Department: Engineering/Research & Development
Location: San Diego, California

A skilled engineer with mobile application experience both android and iOS. IPS Group Parking Systems require skills in many fields and require skilled engineers to work with a wide variety of loT technologies. Must be skilled at debugging and solving hard performance and communications problems quickly.

Essential Duties

• Design, build, maintain and enhance mobile applications
  • Java
  • React Native, along with iOS and android native applications
• Proficiency in API interfaces
• Proficient with Windows Services
• Understand the current architecture, and adapt it as necessary
• Streamline for the ideal user experience
• Overall a very experienced Microsoft Developer, must have the ability to rapidly porotype projects
• Create new ideas and implement new technology to the team
• Participates in projects that develop new intellectual property and ensure security policies, requirements, best practices, etc. are applied.
• Develop efficient, standardized code that is well commented and documented
• Familiarity with Atlassian suite of products (Jira, Agile, Confluence)
• Experience with GIT distributed version control systems

Qualification, Skills and Experience

• Demonstrable experience in Mobile Development
• Git Repository
  Atlassian tools: Jira, Confluence, Bitbucket
• Microsoft SQL Server
• Core, MVC, Entity Framework, REST APls
• Design, write, test, and ship enterprise software
• Knowledge of SQL Server 2005/2008 programming
• Experience with the iOS and/or Android SDKs
• JavaScript, JQuery, AJAX, XML, XSL, DTD, WCF, XML Web Services Integration, X/HTML, CSS and DHTML added plus
• Experience working with third party controls like DevExpress Grids and other controls or other 3rd party controls added plus

Education & Experience

• BS in Computer Science, 3+ years of software systems design & implementation
• Must have experience with client and server systems
• Must have experience with service-oriented architecture
• Must be able to show or describe previous work as well as level of involvement in these projects
• Must be a hands-on developer with skills in helping and working with others

Physical Demands, Equipment, and Machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Sitting, standing, walking, lifting, and storing supplies and materials throughout the day could be typical of this position. Performing work on a desktop or laptop computer requiring manual dexterity to operate keyboards, fax machines, calculators, photocopying equipment, cell phone and multi-line phone could be typical of this position.

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

The position is in an office. The environment is clean and typically free from dust and hazardous materials. This indoor environment is temperature controlled. Occasional travel may be required.

Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts JPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason.

Furthermore, they do not establish a contract for employment as this is an “AT-Will” employer.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity/Affirmative Action Employer—M/F/D/V

Department: Engineering/Research & Development
Location: San Diego, California

A skilled engineer with both database and software engineer skills along with a working understanding of networking and server performance. IPS Group Parking Systems require skills in many fields and require skilled engineers to work with a wide variety of loT technologies. Such as communications: Cellular and low power RF such as NFC and BLE, IP protocols, security, encryption, local devices: credit card readers, printers, displays and a number of coin validation and sensors. Will work with industrial design, PCB design, head-end systems. Must be skilled at debugging and solving hard performance and communications problems quickly.

Essential Duties

• Design, build, maintain and enhance server software
• Proficiency in C# and .net programming including .net framework, standard and core.
• Proficient with Windows Services
• Understand the current architecture, and adapt it as necessary
• Streamline for the ideal user experience
• Overall a very experienced Microsoft Developer, must have the ability to rapidly prototype projects
• Create new ideas and implement new technology to the team
• Participates in projects that develop new intellectual property and ensure security policies, requirements, best practices, etc. are applied.
• Develop efficient, standardized code that is well commented and documented
• Familiarity with Atlassian suite of products (Jira, Agile, Confluence)
• Experience with GIT distributed version control systems

Qualification, Skills and Experience

• Demonstrable experience in the following areas
  • C#, JavaScript, CSS, ASP .NET 4.0/2.0 using C#
  • Advanced design principles and practices
  • Relational Database skills and performance
  • NoSQL Database skills is a plus
  • Windows OS and services
  • Communications, TCP/IP networking
  • Server performance, fault tolerance and scale
• Git Repository
• Atlassian tools: Jira, Confluence, Bitbucket
• Microsoft SQL Server
• Core, MVC, Entity Framework, REST APls
• Design, write, test, and ship enterprise software
• Knowledge of SQL Server 2005/2008 programming
• Experience with the iOS and/or Android SDKs
• JavaScript, JQuery, AJAX, XM L, XSL, DTD, WCF, XML Web Services Integration, X/HTML, CSS and DHTML added plus
• Experience working with third party controls like DevExpress Grids and other controls or other 3rd party controls added plus

Education & Experience

• BS in Computer Science, 10+ years of software sBS in Computer Science, 3+ years of software systems design & implementation
• Must have experience with client and server systems
• Must have experience with ser vice-orient ed architecture
• Must be able to show or describe previous work as well as level of involvement in these projects
• Must be a hands-on developer with skills in helping and working with otherystems design & implementa

Physical Demands, Equipment, and Machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Sitting, standing, walking, lifting, and storing supplies and materials throughout the day could be typical of this position. Performing work on a desktop or laptop computer requiring manual dexterity to operate keyboards, fax machines, calculators, photocopying equipment, cell phone and multi-line phone could be typical of this position.

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

The position is in an office. The environment is clean and typically free from dust and hazardous materials. This indoor environment is temperature controlled. Occasional travel may be required.

Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts JPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason.

Furthermore, they do not establish a contract for employment as this is an “AT-Will” employer.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity/Affirmative Action Employer—M/F/D/V

Job Description

The Senior Technical Support Technician – Tier III will provide senior level, escalated support for servicing, maintenance, repair, adjusting, testing and installation of IPS Group Inc. equipment. IPS Group clients are located across the United Kingdom and Italy. The ability to travel is required and may consist of up to 25 percent travel based on the workload. Travel is typically scheduled during the work week although there may be instances where site visits are required during through the weekend. This is a customer facing position and requires strong communication and presentation skills along with a commitment to service excellence. Oversee the organization’s activities relating to post-sales technical field support. Support all relevant company technical products including software, hardware, data management systems and telecommunications. Develop technical product support policies and procedures and may be involved in escalated and/or critical technical support issues. Assist in managing software/firmware releases deployed in the field. Act as liaison between engineering and customer service. Assist in resolving escalated technical support issues. Manage service ticketing system. Perform analytics on the ticketing system in an effort to understand proactive actions to be taken to improve the IPS products.

Responsibilities

• Resolve open service issues
• Communicate with clients in troubleshooting open service issues and to provide technical support.
• Troubleshoot and resolve hardware issues related to IPS Group Inc. designed and supported products.
• Supervise Installation and configuration of new equipment, including operating software or peripheral equipment.
• To be subject matter expert on specific products in order to provide high level guidance on resolving technical service issues in the field.
• After hours on call for supporting remote technicians in the field.
• Provide technical support to users or clients regarding the maintenance, development, or operation of the data management system, equipment, or applications.
• Read technical manuals, confer with users, or conduct diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Develop training materials and procedures, or train users in the proper use of hardware or software.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Ensure the timely delivery of upgrades, maintenance, and repairs for clients
• Advise/train customers concerning equipment operation, maintenance, or client specific configuration.
• Interact with customers to determine details of equipment problems.
• Train new technical support team members.
• Travel to customer locations or offices to install IPS product and/or to provide emergency repair service as necessary.
• Repair, adjust or replace electrical mechanism, components or parts.
• Analyze equipment performance records to assess equipment functioning.
• Serve as liaison between Customer Support and Engineering.
• Escalate open issues to engineering.
• Ensure that all service issues are documented in the ticketing system.
• Ensure that open service tickets are attended to in a timely manner and keep the client up to date on the status of their particular open service issue.
• Feel comfortable contributing to IPS Group customer and trade show presentations.
• Complete and submit time cards and expense reports per the guidelines defined in the IPS Group spending policy and employee handbook.

Skills, Knowledge and Abilities:

• Ability to communicate both verbally and in writing with business professionals
• Ability to execute and submit expense reports
• Ability to work independently with little or no supervision
• Excellent customer service skills
• Working knowledge of Microsoft excel and word
• Proven ability in developing and maintaining effective internal and external relationships
• Effective time management and organizational skills
• Ability to use basic computer skills to perform diagnostic testing
• Available for stand-by and after-hours responsibility
• Ability to continually learn new product service techniques
• Prior mechanical or electronic assembly preferred
• Ability to perform basic math
• AA degree or bachelor’s degree required

Physical Demands, Equipment, and Machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential

Manipulation of hand tools and power tools to repair, adjust, install, or replace electrical or mechanical components or parts. Must be able to see clearly. Must be able to bend, stoop, walk, stand, push and pull. Must be able to lift up to 50 lbs.

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts IPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an “AT-Will” employer.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity Employer—M/F/D/V.

Job Description

The Tier I Support Technician will provide entry level support for servicing, maintenance, repair, and testing of IPS Group Inc. equipment. IPS Group clients are located across the United States. The ability to troubleshoot remotely is required. This is a customer facing position and requires strong communication skills along with a commitment to service excellence. The ideal candidate must have the ability to provide entry level support on all relevant company technical products including software, hardware, data management systems and telecommunications and escalate issues to upper-level support personnel when unable to determine a resolution on their own.

Job Duties:

• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on products or services
• Record events and problems and their resolution in Help desk ticketing system
• Follow-up and update customer status and information

Desired Skills & Experience:

• Proven experience as a help desk technician or other customer support role
• Good understanding of computer systems, mobile devices, and other technical products
• Ability to diagnose and resolve basic technical issues
• Proficiency in English
• Excellent communication skills
• Customer-oriented and cool-tempered
• Ability to work independently with little or no supervision
• Excellent customer service skills
• Ability to continually learn new product service techniques
• Ability to communicate both verbally and in writing with business professionals
• Working knowledge of Microsoft Word and Excel

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

This job is performed in an uncontrolled environment subject to wind, rain, snow, ice, and other inclement weather conditions. Occasionally work is performed in an indoor temperature-controlled office.

Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts IPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an “AT-Will” employer.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity Employer—M/F/D/V.

Job Description

The Field Product Support Technician will service, maintain, repair, adjust, test and install IPS Group Inc. equipment. IPS Group clients are located across the United States. Travel will be required based on workload. Travel is typically scheduled during the work week although there may be instances where site visits are required through the weekend. This is a customer facing position and requires strong communication and presentation skills along with a commitment to service excellence.

Job Duties:

• Resolve open service issues
• Communicate with clients in troubleshooting open service issues and to provide technical support.
• Troubleshoot and resolve hardware issues related to IPS Group Inc. designed and supported products.
• Install and configure new equipment, including operating software or peripheral equipment.
• Advise/train customers concerning equipment operation, maintenance, or client specific configuration.
• Interact with customers to determine details of equipment problems.
• Travel to customer locations or offices to install IPS product and/or to provide emergency repair service as necessary.
• Complete and submit time cards and expense reports per the guidelines defined in the IPS Group spending policy and employee hand book.
• Maintain ticketing system regarding service issues and resolutions.
• Repair, adjust or replace electrical mechanism, components or parts.
• Analyze equipment performance records to assess equipment functioning.
• Escalate open issues to engineering.
• Ensure that all service issues are documented in the ticketing system.
• Ensure that open service tickets are attended to in a timely manner and keep the client up to date on the status of their particular open service issue.
• Train new technical support team members.
• Lead on-site teams for installs and on-site rework, as necessary.
• Document project summary and project completions in a timely manner.

Qualifications include:

• Ability to communicate both verbally and in writing with business professionals
• Ability to plan daily travel schedule
• Ability to execute and submit expense reports
• Ability to work independently with little or no supervision
• Excellent customer service skills
• Proven ability in developing and maintaining effective internal and external relationships
• Effective time management and organizational skills
• Ability to use basic computer skills to perform diagnostic testing
• Available for stand-by and after-hours responsibility
• Available to travel for support of other territories
• Ability to continually learn new product service techniques

Desired Skills & Experience:

• Prior Field Support/Field Technician experience highly desirable
• Ability to perform basic math
• Prior mechanical or electronic assembly required
• H.S. Diploma Required
• AA degree or bachelor’s degree preferred
• Experience will be considered in lieu of degree

Physical Demands, Equipment and Machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential

Manipulation of hand tools and power tools to repair, adjust, install, or replace electrical or mechanical components or parts. Must be able to see clearly. Must be able to bend, stoop, walk, stand, push and pull. Must be able to lift up to 50 lbs.

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

This job is performed in an uncontrolled environment subject to wind, rain, snow, ice, and other inclement weather conditions. Occasionally work is performed in an indoor temperature-controlled office.

Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts IPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an “AT-Will ” employer.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity Employer-M/F/DV.

Job Description

The Field Product Support Technician will service, maintain, repair, adjust, test and install IPS Group Inc. equipment. IPS Group clients are located across the United States. Travel will be required based on workload. Travel is typically scheduled during the work week although there may be instances where site visits are required through the weekend. This is a customer facing position and requires strong communication and presentation skills along with a commitment to service excellence. This position will support the Cincinnati/Columbus area of Ohio.

Job Duties:

• Resolve open service issues
• Communicate with clients in troubleshooting open service issues and to provide technical support.
• Troubleshoot and resolve hardware issues related to IPS Group Inc. designed and supported products.
• Install and configure new equipment, including operating software or peripheral equipment.
• Advise/train customers concerning equipment operation, maintenance, or client specific configuration.
• Interact with customers to determine details of equipment problems.
• Travel to customer locations or offices to install IPS product and/or to provide emergency repair service as necessary.
• Complete and submit time cards and expense reports per the guidelines defined in the IPS Group spending policy and employee hand book.
• Maintain ticketing system regarding service issues and resolutions.
• Repair, adjust or replace electrical mechanism, components or parts.
• Analyze equipment performance records to assess equipment functioning.
• Escalate open issues to engineering.
• Ensure that all service issues are documented in the ticketing system.
• Ensure that open service tickets are attended to in a timely manner and keep the client up to date on the status of their particular open service issue.
• Train new technical support team members.
• Lead on-site teams for installs and on-site rework, as necessary.
• Document project summary and project completions in a timely manner..

Qualifications include:

• Ability to communicate both verbally and in writing with business professionals
• Ability to plan daily travel schedule
• Ability to execute and submit expense reports
• Ability to work independently with little or no supervision
• Excellent customer service skills
• Proven ability in developing and maintaining effective internal and external relationships
• Effective time management and organizational skills
• Ability to use basic computer skills to perform diagnostic testing
• Available for stand-by and after-hours responsibility
• Available to travel for support of other territories
• Ability to continually learn new product service techniques

Desired Skills & Experience:

• Prior Field Support/Field Technician experience highly desirable
• Ability to perform basic math
• Prior mechanical or electronic assembly required
• H.S. Diploma Required
• AA degree or bachelor’s degree preferred
• Experience will be considered in lieu of degree

Physical Demands, Equipment and Machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential.

Manipulation of hand tools and power tools to repair, adjust, install or replace electrical or mechanical components or parts. Must be able to see clearly. Must be able to bend, stoop, walk, stand, push and pull. Must be able to lift up to 50 lbs.

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

This job is performed in an uncontrolled environment subject to wind, rain, snow, ice and other inclement weather conditions. Occasionally work is performed in an indoor temperature controlled office.

Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts IPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an “AT-Will” employer.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity Employer—M/F/D/V.