CAREERS

Company

IPS Group, Inc. is a design, engineering and manufacturing company focused on low power wireless telecommunications and parking technologies. IPS manufactures its products locally and has been delivering world-class solutions to the telecommunications and parking industries for 25 years. The company is best known for their patented credit card enabled, solar powered single-space parking meter and web-based management system.

Job Summary

The Warehouse Clerk pulls orders and packs and prepares them for shipment. They carry out shipping and receiving functions and work with parcel and LTL carriers reporting to the Warehouse Supervisor. Works with RMA Department and Customer Support.

Essential Duties and Responsibilities

• Responsible for routing outbound freight to ensure delivery as required; monitors carriers’ performance and tariff charges and determines best carriers for the most cost-effective and reliable delivery within established standards.
• Capable of operating a forklift or quickly learn to operate.
• Maintains shipping and receiving logs and maintains files of shipping records. Processes lost freight or shipping damage claims. Verifies freight bills with accounting and resolves errors with carriers.
• Take finished orders after final quality control inspection and wraps and packs in containers as per required standards. Determines most cost-efficient bundling of items (e.g., palletizing, or individual packages). Prepare packing lists, bills offloading, and other shipping documentation as necessary.
• Supervises loading and unloading of all delivery trucks. Assures compliance with workplace safety procedures. Limits access to loading docks by unauthorized individuals.
• Receives and inspects external packaging of all incoming shipments. Notifies delivery personnel of any apparent shipping damage and proceeds accordingly. Reviews incoming packing lists and logs and routes to receiving inspection area.
• Receives and processes returned goods shipments; completes and forwards return goods authorization (RGA) paperwork. Route service/repair shipments to Customer Service.
• Performs other shipping/receiving duties, as requested.

Qualifications and Skills

• Forklift Operator experience and/or certification.
• Computer skills – Web based business systems and computer literacy.
• Microsoft Word and Excel.

Experience and Education

• A high school diploma or GED is required. Good math and communication skills and the ability to work well with people are essential. Familiarity with shipping manifest applications is beneficial.
• Forklift Operator experience and/or certification.

Physical Demands, Equipment, and Machinery

Ability to communicate orally with management and other co-workers is crucial. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for an extended period is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.

Heavy lifting may be expected. Exertion of up to 50 lbs. of force occasionally may be required moving boxes and other goods. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, and FAX machines.

Good reasoning ability is required to solve a wide range of business problems. Able to apply algebra or other analytics as required. Able to understand and utilize management reports, memos, and other documents to conduct business.

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

The job is performed in a traditional warehouse setting. Exposure to common dust, dirt, and noise is expected. Activities include extended periods of sitting or standing and extensive work at a computer and/or loading dock or warehouse.

Note: The above statements are not intended to an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts IPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an “AT-Will employer.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity/Affirmative Action Employer—M/F/D/V

Company

IPS Group, Inc. is a design, engineering and manufacturing company focused on low power wireless telecommunications and parking technologies. IPS manufactures its products locally and has been delivering world-class solutions to the telecommunications and parking industries for 25 years. The company is best known for their patented credit card enabled, solar powered single-space parking meter and web-based management system

Job Summary

The general responsibilities of the Warehouse Worker are to prepare orders, complete reports, provide quality service and preserve a safe work environment. The warehouse worker is responsible to maintain inventory and research issues with orders and inventory.

Responsibilities

• Experience working in a warehouse environment.
• Completes shipments by processing and loading orders.
• Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
• Provides quality service by following organization standards.
• Preserves safe and clean work environment by keeping shelves, pallet area, and workstations neat.
• Completes reports by entering required information.
• Responsible for routing outbound freight to ensure delivery as required; monitors carriers performance and tariff charges and determines best carriers for the most cost-effective and reliable delivery within established standards.
• Maintains shipping and receiving logs and maintains files of shipping records. Processes loss freight or shipping damages claims. Verifies freight bills with accounting and resolves errors with carriers.
• Takes finished orders after final quality control inspection and wraps and packs in containers as per required standards. Determines most cost-efficient bundling of items (e.g., palletizing or individual packages). Prepares packing lists, bills of lading, and other shipping documentation as necessary.
• Contributes to team effort by accomplishing related results as needed.
• Ability to operate pallet jacks and lift at least 50lbs.
• Ability to move and climb work ladder.
• Team player with good communication skills.
• Ability to use computer to accurately maintain inventory and research problems with orders or inventory.

Desired Skills and Experience

• Ability to operate pallet jacks and lift at least 50lbs
• Ability to move and climb work ladder
• Ability to use a computer to accurately maintain inventory and research problems with orders or inventory.
• A team player with good communication skills
• Experience working in a warehouse environment
• Strong communication skills, both verbal and written

Physical Demands, Equipment, and Machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Sitting, standing, walking, lifting, and storing supplies and materials throughout the day could be typical of this position. Performing work on a desktop or laptop computer requiring manual dexterity to operate keyboards, fax machines, calculators, photocopying equipment, cell phone and multi-line phone could be typical of this position.

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

The position is in an office. The environment is clean and typically free from dust and hazardous materials. This indoor environment is temperature controlled. Occasional travel may be required.

Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts JPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an ”AT-Will” employer. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of· age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity/Affirmative Action Employer—M/F/D/V

Company

IPS Group, Inc. is a design, engineering and manufacturing company focused on low power wireless telecommunications and parking technologies. IPS manufactures its products locally and has been delivering world-class solutions to the telecommunications and parking industries for 25 years. The company is best known for their patented credit card enabled, solar powered single-space parking meter and web-based management system

Job Summary

The Sr. Product Manager position at IPS Group is a key leader of the product management team reporting to the VP of Engineering and is responsible for the development and execution of our global product roadmap for both software and hardware solutions. He/she will create and deploy global product strategy, objectives, and programs to optimize IPS investments in both existing and new products. Close collaboration with all functional areas is required to build consensus as well as on-time delivery of products/features and associated revenues.

This role is ideal for someone who is highly process-oriented and passionate about creating clarity and consistency across departments. The right candidate will drive a disciplined approach to product intake, prioritization (e.g., RICE scoring), delivery planning, and cross-functional alignment with Sales, Marketing, Engineering, Project Management, and Executive stakeholders.

Essential Duties and Responsibilities

Strategic Planning

• Build and communicate prioritized product roadmaps for both hardware and software.

• Develop action plans and timelines to meet delivery and ROI targets.

• Conduct competitive analysis and market research to inform strategy and product differentiation.

Execution & Delivery

• Define and maintain product requirements in collaboration with stakeholders.

• Work closely with Project Managers and Product Owners to manage delivery using Agile or similar methodologies.

• Oversee all stages of the product lifecycle—from concept to launch to post-launch optimization.

Cross-functional Leadership

• Champion product process discipline across the organization.

• Collaborate with Sales, Marketing, Engineering and Operations to align product goals and deliverables.

• Ensure internal stakeholders understand the value and necessity of structured product management processes.

Continuous Improvement

• Conduct user testing and integrate feedback into future product iterations.

• Use data analytics and KPIs to inform decision-making and measure success.

• Foster a culture of innovation and continuous learning within the product function.

Qualifications and Skills 

• 5+ years in a product management role, ideally with cloud enterprise applications or IoT-integrated products.

• Proven ability to lead structured product intake and prioritization (e.g., RICE scoring).

• Strong communicator with excellent writing and presentation skills.

• Experience collaborating across technical and non-technical teams.

• Proficiency in modern product and collaboration tools (e.g., Jira, Confluence, Aha!).

• Experience with the development and execution of product marketing strategies.

Experience and Education

• Bachelor’s degree (or equivalent) in Computer Science, Engineering or Product Management related degree.

• Previous experience with IoT or software-based product companies.

• Proven success as a Product Manager as an individual contributor within a growing company.

Travel Requirements

This role may require occasional travel to support business and product objectives, including:

• Attendance at up to 2–3 industry tradeshows per year

• Up to 4–5 customer site visits per year

• If the position is remote, travel to IPS headquarters in San Diego is expected up to 5–6 times per year, or more as required

Physical Demands, Equipment, and Machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. 

Ability to perform work on a desktop or laptop computer requiring manual dexterity to operate keyboards, fax machines, calculators, photocopying equipment and multi-line phone. Ability to sit for long periods of time, concentrate on a task without being distracted and look at a computer screen to see details at close range.

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

The position may be remote, with regular visits to the IPS headquarters in San Diego as needed. The environment is clean and typically free from dust and hazardous materials. This indoor environment is temperature controlled.

Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts IPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an “AT-Will” employer. It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity/Affirmative Action Employer—M/F/D/V

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

IPS Group, Inc. is a design, engineering and manufacturing company focused on low power wireless telecommunications and parking technologies. IPS manufactures its products locally and has been delivering world-class solutions to the telecommunications and parking industries for 25 years. The company is best known for their patented credit card enabled, solar powered single-space parking meter and web-based management system.

Job Summary

The Field Product Support Technician will service, maintain, repair, adjust, test and install IPS Group Inc. equipment. IPS Group clients are located across the United States. Travel will be required based on workload. Travel is typically scheduled during the work week although there may be instances where site visits are required through the weekend. This is a customer-facing position and requires strong communication and presentation skills along with a commitment to service excellence.

Essential Duties and Responsibilities

• Resolve open service issues.
• Communicate with clients in troubleshooting open service issues and to provide technical support.
• Troubleshoot and resolve hardware issues related to IPS Group Inc. designed and supported products.
• Install and configure new equipment, including operating software or peripheral equipment.
• Advise/train customers concerning equipment operation, maintenance, or client-specific configuration.
• Interact with customers to determine details of equipment problems.
• Travel to customer locations or offices to install IPS products and/or to provide emergency repair service as necessary.
• Complete and submit timecards and expense reports per the guidelines defined in the IPS Group spending policy and employee handbook.
• Maintain ticketing system regarding service issues and resolutions.
• Repair, adjust or replace electrical mechanisms, components, or parts.
• Analyze equipment performance records to assess equipment functioning.
• Escalate open issues to engineering.
• Ensure that all service issues are documented in the ticketing system.
• Ensure that open service tickets are attended to in a timely manner and keep the client up to date on the status of their particular open service issue.
• Train new technical support team members.
• Lead on-site teams for installations and on-site rework, as necessary.
• Document project summary and project completions in a timely manner.

Qualifications and Skills

• Ability to communicate both verbally and in writing with business professionals.
• Ability to plan daily travel schedule.
• Ability to execute and submit expense reports.
• Ability to work independently with little or no supervision.
• Excellent customer service skills.
• Proven ability in developing and maintaining effective internal and external relationships.
• Effective time management and organizational skills.
• Ability to use basic computer skills to perform diagnostic testing.
• Available for stand-by and after-hours responsibility.
• Available to travel for support of other territories.
• Ability to continually learn new product service techniques.

Desired Skills & Experience

• Prior Field Support/Field Technician experience highly desirable.
• Ability to perform basic math.
• Prior mechanical or electronic assembly required.
• H.S. Diploma required.
• AA degree or bachelor’s degree preferred.
• Experience will be considered in lieu of degree.

Physical Demands, Equipment and Machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

• Manipulation of hand tools and power tools to repair, adjust, install or replace electrical or mechanical components or parts.
• Must be able to see clearly.
• Must be able to bend, stoop, walk, stand, push and pull.
• Must be able to lift up to 50 lbs.

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

This job is performed in an uncontrolled environment subject to wind, rain, snow, ice and other inclement weather conditions. Occasionally work is performed in an indoor temperature-controlled office.

Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts IPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an “AT-Will” employer.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity Employer—M/F/D/V

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Company

IPS Group, Inc. is a design, engineering and manufacturing company focused on low power wireless telecommunications and parking technologies. IPS manufactures its products locally and has been delivering world-class solutions to the telecommunications and parking industries for over 25 years. The company is best known for their patented credit card enabled, solar powered single-space parking meter and web-based management system.

Position Description

The Technical Product Specialist will provide escalated support for servicing, maintenance, repair, adjusting, testing and installation of IPS Group Inc. equipment. IPS Group clients are located across the United States. The ability to travel may be required and may consist of up to 25 percent travel based on the workload. We offer a flexible work arrangement for this position, currently remote, with the possibility of future adjustments based on business needs.

Travel is typically scheduled during the work week although there may be instances where site visits are required during the weekend. This is a customer-facing position and requires strong communication and presentation skills along with a commitment to service excellence. Oversee the organization’s activities relating to post-sales technical field support. Support all relevant company technical products including software, hardware, data management systems and telecommunications. 

Develop technical product support policies and procedures and may be involved in escalated and/or critical technical support issues. Assist in managing software/firmware releases deployed in the field. Act as liaison between engineering and customer service. Assist in resolving escalated technical support issues. Manage service ticketing system. Perform analytics on the ticketing system to understand proactive actions to be taken to improve the IPS products.

Responsibilities

• Resolve open service issues
• Communicate with clients in troubleshooting open service issues and to provide technical support.
• Proactively and react to requests to resolve hardware issues related to IPS Group Inc.  designed and supported products.
• Supervise Installation and configuration of new equipment, including operating software or peripheral equipment.
• To be subject matter expert on specific products in order to provide high level guidance on resolving technical service issues in the field.
• After hours/on call for supporting remote technicians in the field. 
• Provide technical support to users or clients regarding the maintenance, development, or operation of the data management system, equipment, or applications.
• Read technical manuals, confer with users, or conduct diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Develop training materials and procedures, or train users in the proper use of hardware or software.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Ensure the timely delivery of upgrades, maintenance, and repairs for clients
• Advise/train customers on equipment operation, maintenance, or client specific configuration.
• Interact with customers to determine details of equipment problems. 
• Train new technical support team members.
• Repair, adjust or replace electrical mechanism, components, or parts.
• Analyze equipment performance records to assess equipment functioning.
• Serve as liaison between Customer Support and Engineering.
• Escalate open issues to engineering.
• Ensure that all service issues are documented in the ticketing system.
• Ensure that open service tickets are attended to in a timely manner and keep the client up to date on the status of their particular open service issue.
• Feel comfortable contributing to IPS Group customer and trade show presentations.
• Complete and submit timecards and expense reports per the guidelines defined in the IPS Group spending policy and employee handbook.
• Some software troubleshooting background.
• Some hardware troubleshooting background.
• Proficient in Excel and/or database queries for analysis.
• Customer service background.

Desired Skills and Experience

• Ability to communicate both verbally and in writing with business professionals.
• Ability to execute and submit expense reports.
• Ability to work independently with little or no supervision.
• Excellent customer service skills.
• Proven ability in developing and maintaining effective internal and external relationships.
• Effective time management and organizational skills.
• Ability to use basic computer skills to perform diagnostic testing.
• Available for stand-by and after-hours responsibility.
• Ability to continually learn new product service techniques.
• Prior mechanical or electronic assembly preferred.
• AA degree or bachelor’s degree required.
• Some software troubleshooting background .
• Some hardware troubleshooting background.
• Proficient in Excel and/or database queries for analysis.
• Customer service background.

Physical Demands, Equipment and Machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential

Manipulation of hand tools and power tools to repair, adjust, install, or replace electrical or mechanical components or parts. Must be able to see clearly. Must be able to bend, stoop, walk, stand, push and pull. Must be able to lift up to 50 lbs.

Work Environment

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts IPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an “AT-Will” employer.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

An Equal Opportunity/Affirmative Action Employer—M/F/D/V.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance